*Orca24 Privacy Policy*
*Effective Date: 09.10.2024*
*1. Introduction*
Welcome to Orca24! We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, protect, and share information about you, along with your rights regarding your information when you use our website (regardless of where you visit it from) and our services. This policy is designed to help you understand your privacy rights and how the law protects you.
*2. Important Information and Who We Are*
Orca24 is a leading online platform offering detailed insights and opportunities in the Dubai real estate market. This privacy policy is issued by Orca24, which is responsible for processing your data. When we mention “Orca24”, “we”, “us”, or “our” in this privacy policy, we are referring to the Orca24 entity responsible for processing your data.
*3. The Data We Collect About You*
We collect several types of information from and about users of our website and services, including:
– *Identity Data* includes first name, last name, username or similar identifier, and date of birth.
– *Contact Data* includes billing address, delivery address, email address, and telephone numbers.
– *Financial Data* includes bank account and payment card details.
– *Transaction Data* includes details about payments to and from you and other details of products and services you have purchased from us.
– *Technical Data* includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
– *Profile Data* includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
– *Usage Data* includes information about how you use our website, products, and services.
– *Marketing and Communications Data* includes your preferences in receiving marketing from us and our third parties and your communication preferences.
*4. How We Use Your Personal Data*
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
– To register you as a new customer.
– To process and deliver your orders.
– To manage our relationship with you.
– To enable you to partake in a prize draw, competition, or complete a survey.
– To improve our website, products/services, marketing, customer relationships, and experiences.
– To recommend goods, services, discounts, and offers that may be of interest to you, including sending promotional information to your email address.
*5. Disclosure of Your Personal Data*
We may share your personal data with external third parties, such as service providers who assist in the administration, delivery, and improvement of our services, professional advisers including lawyers, auditors, and insurers, and regulators and other authorities who require reporting of processing activities in certain circumstances.
*6. Data Security*
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
*7. Data Retention*
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
*8. Your Legal Rights*
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.
*9. Changes to the Privacy Policy*
We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
*10. Contact Us*
For questions or requests regarding this privacy policy and our privacy practices, please contact us at support@orca24.com.
By using our website, you acknowledge that you have read and understand this privacy policy.